bdi222 Privacy Policy
Your Information Is Our Responsibility
bdi222 is fully transparent about how your personal information is collected, used, and protected. Read this policy to understand how safe your data is.
This Privacy Policy ("Policy") describes how personal information is collected, processed, stored, and protected for users of the bdi222 platform. By using this website, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please stop using our services and contact the support team.
SSL Encryption
All your information is protected through SSL encryption — third-party access is completely prevented.
Data Confidentiality
Your personal information is never sold to third parties or shared without your permission.
Your Control
You retain full rights to view, correct, and delete your personal information.
Scope of Data Collection
bdi222 collects certain types of information from users for the purpose of delivering and improving its services. This collection happens in two main ways: information you voluntarily provide, and information recorded automatically while you use the platform.
1.1 Information You Provide Directly
- Full name and date of birth (at registration)
- Email address and user-selected password
- Mobile number (for two-step verification)
- Identity document details (when KYC verification is required)
- Payment information (bKash, Nagad, Rocket or bank account number)
- Content of communications with the support team via live chat or email
1.2 Automatically Collected Information
- IP address and device type
- Browser and operating system information
- Session duration and page browsing history
- Cookies and similar technologies (discussed in detail below)
- Transaction history and betting records
Purposes of Data Use
The information we collect from you is used only for specific and legitimate purposes. bdi222 never uses your information for unrelated activities.
2.1 Delivering Core Services
Your information is used to manage your account, process transactions, provide bonuses and promotional offers, and personalise your gaming experience.
2.2 Security and Fraud Prevention
Your information is analysed to ensure platform security, detect unauthorised access, and prevent financial fraud.
2.3 Meeting Legal Obligations
Your identity-related information is used to comply with applicable laws, particularly anti-money laundering regulations and KYC (Know Your Customer) processes.
2.4 Service Improvement
Information is used to analyse the overall user experience, improve platform functionality, add new features, and resolve technical issues.
Data Sharing and Disclosure
bdi222 never sells your personal information. Only the minimum necessary information may be shared with specific parties in the limited circumstances listed below.
3.1 Service Provider Partners
Minimum information is shared with selected third parties for payment processing (such as bKash, Nagad, Rocket, bank transfer), technology services, and platform operations. These partners operate under strict confidentiality agreements.
3.2 Legal Authorities
Necessary information may be provided in response to court orders, government directives, or legally valid requests from law enforcement agencies.
3.3 Business Transfers
In the event of a business merger, acquisition, or restructuring, user information may be transferred as part of the assets. You will be notified in advance in such circumstances.
Cookies and Tracking Technologies
Cookies and similar technologies are used on the bdi222 website — they are essential for maintaining service quality and improving your experience.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions, security tokens, and core functionality; these cannot be disabled.
- Functional Cookies: Save language preferences, auto-login, and user-defined settings.
- Analytics Cookies: Used to understand which parts of the site are used most — all data is kept anonymous.
4.2 Cookie Controls
Most cookies can be disabled by changing your browser settings. Please note that disabling essential cookies may cause some services to not work properly.
Data Storage and Security
bdi222 applies industry-standard technical and administrative measures to protect your information.
5.1 Security Measures
- 256-bit SSL encryption — all data transfers are secured
- Sensitive data stored on servers is kept in an encrypted state
- Regular security audits and vulnerability testing
- Restricted access policy — only authorised staff can view specific data
- Two-Factor Authentication is recommended to be kept active
5.2 Data Retention Period
Information is retained for as long as your account is active and then for as long as required by legal obligations. Financial transaction records are generally retained in accordance with applicable regulatory rules. After a request to close an account, all information except that which is legally required to be kept is deleted.
Your Rights
As a user of bdi222, you have certain important rights over your personal information.
6.1 Access and Correction
You have the right to view any information stored in your profile and to correct inaccurate or incomplete information. You can change much of this information yourself directly from your account settings.
6.2 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specific period due to legal obligations.
6.3 Objection to Processing
You have the right to object to marketing communications or certain types of data processing. In such cases, please contact our support team via live chat or email.
6.4 Data Portability
Where technically feasible, you may request to receive the information you have provided in a structured, commonly used format.
Child Protection Policy
bdi222 strictly refrains from providing services to anyone under the age of 21 ("minors"). We never knowingly collect personal information from minors.
An age verification process is in place during registration. If we find evidence that information from a minor has been collected, we immediately delete that information and close the relevant account. If you are aware of any such incident, please contact us.
International Data Transfers
bdi222 primarily operates to serve users in Bangladesh. User information may be stored on servers in other countries as required to deliver the service.
For any such international transfers, we ensure that the protection standards described in this Privacy Policy are maintained for your information. Our service partners are contractually bound to comply with equivalent protection standards.
Third-Party Links and Services
The bdi222 platform may integrate technology from game providers (such as PG Soft, JILI, Spribe, Pragmatic Play). These providers have their own privacy policies and their data collection practices are outside our control.
When using payment gateways (bKash, Nagad, Rocket), you will be subject to that service's own privacy policy. We recommend that you read the privacy policies of these services.
Policy Changes and Updates
We may update this Privacy Policy from time to time — due to changes in services, new legal obligations, or security improvements.
For any significant changes, we will send a notification to your registered email address and display a notice at the top of the website. Continuing to use the platform after changes are made will be considered as your agreement to the revised policy. The "Last Updated" date at the top of this page always indicates the most current version.
Responsible Gaming and Data
bdi222 places the highest importance on responsible gaming. Information about your gaming behaviour may be analysed only to identify problematic gaming patterns and to provide support where needed.
If you use self-exclusion or limit-setting features, that information is kept secure and is never used against you in any way. For more information on responsible gaming, please visit our Responsible Gaming page.
Contact Us
For any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:
- Instant support available via 24/7 live chat
- Email: [email protected]
We aim to respond to data protection requests sent by email as quickly as possible. Additional identity verification may be required for complex requests.
Have a question? We are ready to help
Our Bengali-speaking support team is available 24 hours a day, 7 days a week.